Service Operation Center
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SUPPORT

True IDC provides 24 maintenance and service for your network
and data with our highly-efficient Service Operation Center (SOC)
team according to ISO standards so you can rest assure that your
IT solutions are at its highest efficiency.

Data Center System Maintenance Service
  • Our SOC team will check and monitor the work of all our data centers to make sure they operate within the standard perimeters from the power supply, to the water supply, air-conditioning, temperature control, and the control of access into the data centers.
  • Our SOC staff and Network Operations Center (NOC) staff work closely together to prepare and monitor all the amenity services in the data center to make sure they are working accurately and serve all of your needs.
  • We use advanced technology to monitor and inspect all of our systems for the utmost accuracy and thoroughness.
  • Our team of experts have received ISO/IEC 20000-1, ISO/IEC 27001, ISO 22301, ISO  50001, and CSA STAR Cloud Security.
SLA Uptime Guarantee 99.95%
24/7 Support
ISO Certified

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