TO11Y by True IDC: Revolutionizing IT System Management with Comprehensive Observability

Even after the Digital Transformation era, many organizations still encounter new challenges that come from new applications and cybersecurity breaches. These challenges initiated the need for thorough monitoring of all internal systems and applications to be able to resolve issues immediately and to keep businesses running smoothly. As a result, observability technology has become an increasingly vital tool for modern enterprises. True IDC, a leading cloud provider in Thailand, is proud to introduce TO11Y (pronounced "Tolly"), a comprehensive and cost-effective enterprise-grade observability solution tailored for the Thai market. Discover how TO11Y from True IDC is set to transform traditional system monitoring, truly ushering it into the AI era.

"Visibility" is a business challenge in 2025 

Modern IT systems are becoming increasingly complex due to the diverse technologies in use, including Cloud, VMs, Microservices, and Containers. The rapid growth of Generative AI also directly impacts the infrastructure. Modern applications are no longer just endpoints, they now define and control the underlying infrastructure. This means IT teams must manage systems that are distributed and constantly changing. Having clear visibility isn't just a benefit, but it's a necessity. This is where observability technology comes in. It helps IT teams see their entire system from a single point, enabling immediate problem analysis and timely response before the business is compromised.

True IDC is ready to support enterprise-grade observability with TO11Y.

Observability technology is an approach that helps IT teams understand the end-to-end status of their systems, from infrastructure and applications to user experience. TO11Y, True IDC's observability platform, is specifically designed to meet this need. If an organization aims to enhance its visibility comprehensively, TO11Y offers a readily available and flexible solution for all infrastructure types, whether on-premise or in the cloud. 

TO11Y by True IDC was built on the Grafana Stack, leveraging three popular types of telemetry data: logs, metrics, and traces. It is also connected to Generative AI and LLM platforms to intelligently analyze these three types of data. This empowers organizations to quickly identify issues within their IT system and receive clear problem-solving recommendations.

TO11Y is an observability tool that empowers IT teams to be more proactive. Not only does it provide comprehensive visibility within an organization, but it also enhances the seamless experience for system users. This is because TO11Y acts as a shortcut, quickly identifying root causes and recommending solutions much faster than the traditional methods.

Dive into TO11Y's 5 Core Features.

TO11Y provides 24/7 observability support for organizations, significantly reducing the workload on IT teams through its five outstanding features:

1. Real-Time Dashboard: A dashboard that displays information in real time and can be flexibly customized to show data based on the user's level, such as dashboards for business users, operations, or management.

2. Centralized Log Management: Developed by True IDC, the internal system of sensors or agents support the centralized collection of all types of telemetry data within the product. This ensures that data analysis is more comprehensive and accurate.

3. Distributed Tracing: Quickly pinpoints the root cause of issues and identifies the exact source of a problem, providing immediate solutions.

4. Logs Analysis Chatbot: An AI-integrated interface where users can request information using natural language, such as "What issues occurred within the last 15 minutes?" This makes data search effortless, all from a single screen.

5. AI-Powered Integration: Freedom to integrate with AI systems of your choice, based on your preferences or needs. TO11Y supports connecting to LLM models hosted either on the cloud or on-premises, including those developed from open-source frameworks.

With these features, TO11Y empowers organizations to better manage complex systems, understand problems more quickly, reduce system complexities and human errors, and lower long-term costs through proactive system management, minimizing risks, and boosting business continuity.

Whether an organization is small or large, operating on on-premises systems, public cloud, or private cloud, TO11Y is designed to meet all needs and is suitable for every type of business. Getting started is easy, just install the agent on your systems to send telemetry data to TO11Y, and you’ll immediately gain access to enterprise-grade observability tools. Best of all, TO11Y comes with no license or subscription fees and supports an unlimited number of devices. The only costs involved are for the selected Platform-as-a-Service (PaaS) and data storage services. True IDC offers packages starting at just 60,000 THB. Sign up here

Additionally, True IDC offers a managed service that provides comprehensive consultation and supports custom sensor configurations to accommodate organizations with unique telemetry data. 

If your organization is interested in using TO11Y from True IDC, please contact us to discuss further details at https://www.trueidc.com/th/contact