Managed Services

Cloud Operation Center (CoC) as a Service

Cloud Operation Center (CoC) as a Service

Introduction

Unlock the full potential of your cloud infrastructure with our Cloud Operation Center (CoC) as a Service. Designed to manage, monitor, and optimize your cloud environment end-to-end, our CoC provides a centralized solution that ensures seamless operations, high availability, and strategic alignment with your business goals. From cloud planning and implementation to performance monitoring and incident resolution, we’re your partner in cloud excellence.

Key Highlights

    1. Consulting & Professional Services

  • Expert cloud strategy, architecture design, DevOps, and CI/CD consulting

  • Full-scale project implementation and data or AI migration support

    • 2. Cloud Optimization

  • Cost Efficiency: Identify and eliminate unnecessary spending

  • Performance Tuning: High availability, load balancing, backup, and BCP

  • Security & Compliance: Patching, access control, encryption, and auditing

  • Storage Management: Tiered storage, data retention policies, and compression

  • Operational Efficiency: Automation for better resource usage

    • 3. Technical Account Management

  • Dedicated Technical Account Manager as a single point of contact

  • Regular performance reporting and service quality assurance

  • Business-objective alignment and cloud capability development

    • 4. Change & Incident Management

  • cessed change requests with updated documentation

  • Proactive incident response, root cause analysis, and vendor coordination

    • 5. Real-Time Monitoring

  • System usage tracking and alerts

  • Backup job monitoring and security audits

Benefits

  • End-to-End Management: Let us handle the complexity of your cloud lifecycle—from design and deployment to daily operations and optimization.

  • Cost Savings: Gain visibility and control over your cloud spend through continuous cost and resource optimization.

  • High Performance & Reliability: Maximize uptime and availability with expert monitoring, backup, and business continuity planning.

  • Stronger Security Posture: Meet compliance requirements and protect your infrastructure with proactive security measures.

  • Faster Incident Response: Minimize disruptions with swift incident handling and root cause resolution.

  • Strategic Alignment: Ensure your cloud strategy drives real business outcomes, guided by a dedicated Technical Account Manager.

  • Scalable Support: As your business grows, our CoC service evolves with you—scalable, flexible, and always aligned to your needs.

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